Skype Chat with A&E Magazine on Awards and Sublimation
February of 2014, I was ask to do a Skype interview with the folks over at A&E Magazine about Awards and Sublimation and they had some really great questions laid out for me. I went ahead and wrote...
View ArticleTop 3 Things Every Small Business Must Do
When talking to people about how things are going in their business, I have discovered some common tasks. People who have successful businesses are doing certain things on a regular basis that appear...
View ArticleHow to NOT do customer service
I continue to read about companies large and small who are struggling in this rough economy. Even some of the titans of the American economy like Sears are struggling (See this article by Tiffany Hsu...
View ArticleEmail Etiquette
Emails have been a topic of conversation at the office recently. We use emails for internal and external communication on several different levels at Coastal Business Supplies. For example during the...
View ArticleUps and Downs of Working From Home
Having run my own small business and having other positions where I worked from home, I have thought about the ups and downs of working from home. I also understand that working from home is sometimes...
View ArticleCustomer Service – How to do it right!
It would be great if providing good customer service was something that came naturally, but the truth is, it takes training and personal motivation to meet the customer needs. A company should make...
View ArticleThings I Learned Today
Here are 2 great things I learned today. 1) The Power of “Not Yet”. So much better than noting failures without hope, just try another day. This fits nicely with the parenting style of praising the...
View ArticleRelationships ARE everything!
Recently, I was at an event and had an opportunity to meet all sorts of interesting people, from potential customers to vendor partners, as well as our competitors. I had the realization that...
View ArticleConnecting your Team
The other day while I was waiting in line at the security check point for my flight, my co-worker made a very good point about the seeming lack of communication between the airline and the TSA. The...
View ArticleHow to Keep Meetings on Track
In an earlier blog, we talked about keeping your teams connected and discussed the need to have meetings, formal or otherwise to be able to keep the team connected. For most of my professional career I...
View ArticleHow to Reach Memorial Product Markets
The memorial product market is a rapidly growing segment in the sublimation portion of our industry. It is also a bit of a touchy segment and has different pitfalls and challenges. When I starting to...
View ArticleDigital Transfers onto Performance Fabrics
When I was primarily involved with screen printing and direct to garment printing, I was a huge proponent of 100% cotton t-shirts. I really didn’t think I could ever come to love those polyester...
View ArticleSuccess in Apparel Sublimation
As seen on A&E Magazine’s Website One of the real areas for success in apparel sublimation is in the value proposition. Like it or not, polyester is here to stay, and the ability to sell a...
View ArticleReaching the Pet Market with Personalization
Growing up in a home with a few acres of land in a rural community, my brother and I were fortunate to have a variety of animals. We had goats, chickens and of course dogs and cats. Believe it or not,...
View ArticleHeat Printing Types
I get to attend 13 or more trade show every year. At these shows I learn something new each time, but I also notice that for the 15 years I have been attending our industry trade events most people...
View ArticleSales Tip – Basing your sales call goals on getting told NO!
So you have read the title of this blog and you must be thinking I have lost my mind, but this is not a new sales tip. Throughout my career in sales and marketing, I have heard this strategy in several...
View ArticleDealing with those Pesky Transfer Lines
There are tons of great benefits of working with sublimation and 100% polyester garments things like moisture wicking, durability, soft hand and beautiful bright vibrant colors are just a few of them....
View ArticleOKI Data c831TS – Your new transfer printer and more!
There is a new OKI Data c831TS Printer on the market, and it is something to talk about. This is the latest in the line of transfer printing devices from OKI Data, who is the only laser (LED) printer...
View ArticleUsing the Sandwich Method to Deliver Info
At 40 plus years old, the memories I have from my days in high school have become more nostalgic and faded. There are many life lessons I learned during that time period of my life, some that I still...
View ArticlePlease Vote!
This is not my original work, but hit home for me. With Elections happening I felt it was good to share. One day a florist went to a barber for a haircut. After the cut, he asked about his bill, and...
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